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Frequently Asked Questions
What is your return and exchange policy?
We want you to be delighted with every purchase. Should something not meet your expectations, please reach out—we’ll do our utmost to address the issue or help facilitate a return or exchange.
Are any items non-returnable?
Yes, certain items are marked as final sale and are not eligible for returns. Any such products will be clearly labeled before purchase.
How long does delivery typically take?
We ship orders promptly. Once your order dispatches, you’ll receive an email with tracking details. Delivery times depend on your shipping address and will be communicated upfront.
Where are your products crafted?
Our collection features goods made both locally and internationally. We select our manufacturing partners carefully to ensure top-tier quality and excellent value.
How is shipping calculated?
Shipping fees are calculated based on your delivery location and the contents of your order. You’ll always see the final shipping cost prior to completing your purchase.